KRH London Markets and Lloyd’s Underwriters Recognize New Wave of Certified Cyber Incident Responders

KRH London Markets Limited has announced that Certain Underwriters at Lloyd’s have recognized a new cohort of Managed Service Providers (MSPs) completing techrug’s Digital Forensics & Incident Response (DFIR) Certification Program. This initiative bridges the gap between technology providers and cyber insurance carriers, potentially lowering loss ratios by ensuring MSPs can effectively manage and mitigate active security breaches for their clients.

What was announced

The announcement centers on the formal recognition by Lloyd’s underwriters of 14 Managed Service Providers that have successfully navigated techrug’s specialized training curriculum. The program is specifically engineered to bolster cyber incident response readiness, a critical factor for businesses seeking to maintain insurability in an increasingly volatile digital threat landscape. By aligning MSP technical capabilities with the expectations of the London insurance market, the program seeks to create a more resilient ecosystem for policyholders.

The training covers a comprehensive range of modern cyber threats and technical responses. Participants are trained in identifying common intrusion methods, managing credential and account compromises, and defending against the exploitation of public-facing applications. The curriculum also addresses the nuances of phishing and spear-phishing, the abuse of trusted relationships, and the identification of suspicious file types used to gain unauthorized system access. Beyond initial entry points, the program includes modules on business email compromise (BEC), Windows network compromises, and the rigorous collection and analysis of logs.

The MSPs recognized this quarter span a wide geographic range across the United States, including Eastern Data in Virginia; Lakes Region Computer and RMON Networks in New Hampshire; Heart of Texas Network Consultants and Nexus IT Solutions in Texas; KDA Tech Solutions in Pennsylvania; Mazaroth IT Solutions and Uptime Computer Service in California; GeekBox IT in North Carolina; Just Solutions in New York; ComResource in Ohio; ne Digital and ForSynse in Florida; and Big Water Technologies in Michigan.

The companies involved

KRH London Markets Limited operates as a specialist broker within the international insurance market, acting as a conduit between regional service providers and the sophisticated underwriting capacity found in London. The firm focuses on connecting technology-driven risks with appropriate coverage structures, often working at the intersection of professional liability and cyber insurance.

The certification is provided by techrug, an organization dedicated to the intersection of technology and insurance risk. By providing specialized training like the DFIR Certification Program, techrug aims to standardize the response capabilities of MSPs, who often serve as the first line of defense for small and medium-sized enterprises (SMEs) during a cyberattack.

Lloyd’s of London is the world’s leading marketplace for commercial, corporate, and specialty risk. It is not a single insurance company but a collective of underwriting syndicates that provide capital to insure complex risks globally. The involvement of Certain Underwriters at Lloyd’s in recognizing this certification underscores the market's shift toward proactive risk management and the validation of third-party technical standards in the underwriting process.

What FF News has reported before

FF News has closely followed the evolution of the cyber insurance market and the increasing involvement of Lloyd’s of London in specialized technology sectors. We previously reported on how Contour Underwriting Secures £15M Lloyd’s Capacity to Launch Global Cyber and Tech E&O Proposition, highlighting the market's appetite for technology-focused errors and omissions coverage. Additionally, the market's focus on innovation was evidenced when Willog Becomes First Korean Insurtech Selected for Lloyd’s Lab Cohort 17. Other recent developments in the Lloyd’s ecosystem include when MiniCo Launches First U.S. Industrial Casualty Trading Desk with Lloyd’s of London, further demonstrating the ongoing expansion of Lloyd's-backed solutions in the North American market.

What this means from an insurtech perspective

This move signals a maturing of the cyber insurance value chain, where underwriters are no longer content to simply price risk based on historical data. By recognizing specific technical certifications for MSPs, Lloyd’s underwriters are effectively moving toward a "pre-approved" vendor model that reduces the uncertainty of claims handling. For brokers and MGAs, this provides a tangible metric to assess the quality of a client’s outsourced IT infrastructure. It places pressure on uncertified MSPs to prove their competence or risk becoming a liability for their clients' insurance renewals. Ultimately, this integration of technical training and underwriting helps stabilize loss ratios by ensuring that when a breach occurs, the response is handled by a certified professional, thereby limiting the financial and reputational fallout.