ITC Vegas 2026: Bevaya's Jermaine Everett on Deploying AI Agents

Quick Summary

The insurance industry is currently navigating a significant shift from discussing the potential of technology to implementing practical solutions. Jermaine Everett of Bevaya explains at ITC Vegas 2026 how the company has moved beyond the buzz of artificial intelligence by deploying over 120 AI agents across the global insurance landscape. By focusing on the specific needs of carriers, brokers, and MGAs, the firm is demonstrating how AI agents can be integrated into the core functions of the insurance value chain.

Why is presence at ITC Vegas 2026 vital for Bevaya?

For the team at Bevaya, attending the event is about maintaining visibility within a high density of industry leaders. Jermaine Everett notes that this is the company's fourth year at the conference, which serves as a primary meeting ground for the who's who of the insurance space. The event provides a critical platform to engage with various stakeholders, including:

• Carriers looking for enterprise grade automation.
• Brokers seeking to streamline client interactions.
• MGAs and MGUs aiming to improve operational efficiency.

The ability to meet these diverse groups in one location allows for a comprehensive understanding of the current challenges facing the market and how AI agents can address them.

How does Bevaya distinguish its AI from industry buzz?

While artificial intelligence is currently the most buzzworthy topic in the insurance sector, Jermaine Everett highlights that Bevaya has a long standing history in the field. Rather than being a new entrant, the company has spent the last eight years refining its technology. This experience has resulted in the deployment of more than 120 AI agents for many different customers, including some of the largest carriers in the world.

This track record suggests that the focus has shifted from theoretical applications to proven, scalable deployments. By working with major global players, the company has demonstrated that AI agents are not just experimental tools but are essential components of modern insurance infrastructure.

Where are AI agents being utilised in the value chain?

The application of AI agents is not limited to a single department: instead, they are being deployed across the entire insurance value chain. Jermaine Everett explains that the Bevaya platform allows for a flexible approach to implementation, catering to different technical skill sets within an organisation. The agents are currently handling several key areas:

• Claims: Automating the processing and management of claims to speed up resolution.
• Underwriting: Assisting in risk assessment and decision making processes.
• Policy Servicing: Managing the ongoing needs of policyholders throughout the lifecycle of their coverage.

The platform is designed to be accessible to both IT users, who can build custom solutions, and business users, who can deploy pre built agents. This dual approach ensures that automation can be implemented quickly by those who understand the business logic, while still providing the technical depth required by IT departments.

FF NEWS TAKE:

The transition from AI as a concept to AI as a functional agent is a defining trend of this year's event. Bevaya stands out by grounding their offering in eight years of deployment history, which provides a level of maturity often missing in the current insurtech hype cycle. By enabling business users to deploy agents directly, they are lowering the barrier to entry for automation in complex areas like underwriting and claims. This democratisation of AI tools could be the key to widespread digital transformation across the traditional carrier and broker landscape.