Qatar Insurance Company Transforms Digital Ecosystem with Driving Simulator and Interactive App Features
By Lauren Towner · 29 September 2026
In brief: Qatar Insurance (QIC) has launched a digital ecosystem expansion featuring a free driving test simulator, interactive app 'Stories', and car-listing rewards to enhance customer engagement in the MENA region.
| App Rating | 4.8 (App Store & Google Play) |
|---|---|
| New Tool | Driving Test Simulator |
| Loyalty Program | QIC Coins |
| Award Won | Insurance Asia Awards 2025 |

Qatar Insurance (QIC), the leading insurer in Qatar and the MENA region, has announced a series of new features across its digital ecosystem, as part of the company's efforts to give customers greater convenience in managing their daily needs through the region's first ecosystem combining insurance solutions with digital lifestyle services.
Among the new additions is the Driving Test Simulator, a free digital tool designed to help driving license candidates prepare for their theory exam and improve their chances of passing on the first attempt. Accessible through the qic.online portal, the service features curated educational modules covering traffic laws, road signs, and safe driving essentials. It also includes a realistic exam simulator that mirrors the actual test format and question types, helping candidates build the knowledge and confidence they need for test day.
QIC has also launched Stories on its award-winning mobile app, an interactive feature designed to make complex insurance concepts easier to grasp through dynamic, engaging storytelling. Featured prominently on the app's homepage, Stories brings a social media-style layout to insurance literacy and digital lifestyle updates, delivering edutainment in a format users already know how to navigate. The feature also includes interactive mini-games that help users find the coverage options that best fit their needs, while letting them share their opinions and gauge their satisfaction in a fresh way that breaks from the monotony of traditional surveys.
QIC's Coins loyalty rewards program has also expanded to include QIC Market. As part of this expansion, users can now earn complimentary Coins simply by listing a car for sale on the marketplace, accessible through both QIC App and qic.market. These Coins can be redeemed across a curated range of lifestyle benefits, spanning travel essentials, automotive care, hospitality vouchers, fitness passes, and premium electronics.
By building a comprehensive digital platform, QIC is raising the bar for innovation in Qatar and, with it, customer expectations, as people today look for nothing less than seamless, efficient, and intuitive digital experiences. QIC remains committed to advancing digital innovation across Qatar and the wider region while keeping customers at the center of every decision, as well as the focus on delivering forward-thinking solutions that anticipate their expectations and meet their evolving needs.
QIC's digital ecosystem ranks among the fastest-growing in the regional financial services sector this year, driven by expanding user adoption and solution diversity. Maintaining a 4.8 rating on both the App Store and Google Play, the ecosystem has also earned a series of prestigious accolades, including "Top Innovation in Finance - Middle East" at Global Finance's Innovators Awards and "Customer Experience Initiative of the Year in Qatar" at the Insurance Asia Awards 2025.
Frequently asked questions
What is the QIC Driving Test Simulator?
The QIC Driving Test Simulator is a free digital tool provided by Qatar Insurance Company to help candidates prepare for their theory exams. It features educational modules on traffic laws and road signs, alongside a realistic exam simulator that mirrors the actual test format to build candidate confidence.
How do QIC Stories work in the mobile app?
QIC Stories is an interactive feature within the Qatar Insurance mobile app that uses a social media-style layout to explain complex insurance concepts. It includes dynamic storytelling, edutainment updates, and interactive mini-games that help users identify the best coverage options for their specific needs.
How can I earn QIC Coins through the new marketplace?
Users can earn complimentary QIC Coins by listing a car for sale on the QIC Market platform, which is accessible via the QIC App or qic.market. These loyalty rewards can be redeemed for various lifestyle benefits, including travel, hospitality, automotive care, and electronics.
About the companies
Companies in this story: Qatar Insurance Group
People in this story: Oualid Bakkas