Vertafore Launches AI Submission Agent to Accelerate MGA Underwriting Workflows

Quick Summary

Vertafore has launched the Velocity AI Submission Processing Agent to automate manual intake for MGAs. By extracting data from unstructured emails and PDFs with 87% accuracy, the tool allows underwriters to move from submission to decision faster, significantly reducing administrative friction in the insurance value chain.

How Does Velocity AI Submission Solve Underwriting Friction?

The Velocity AI Submission Processing Agent addresses the most manual bottleneck in the insurance industry: the intake of fragmented data. Traditionally, MGA teams have been forced to manually review emails and spreadsheets, a process that is both highly error prone and slow. Vertafore’s new agentic AI solution reads unstructured data formats, including PDFs and supporting documents, to organize them for immediate review.

• Eliminates the need for rigid document templates.
• Extracts key information from complex email attachments.
• Automatically identifies missing data points for follow-up.

“Historically, submissions have required standardization through rigid templates, which does not reflect the way business is actually received,” said Dan Rieden, executive vice president of workers’ compensation at XPT Specialty. “The new Vertafore AI capabilities enable us to process submissions in any format - without additional configuration or dependencies.”

What Results Has Vertafore AI Delivered for MGAs?

Early performance metrics indicate that the Velocity AI Submission tool is already delivering high-impact results for wholesale and MGA teams. The agent is currently achieving an 87% accuracy rate in data extraction, which directly translates to operational scalability as submission volumes grow. By automating the follow-up process for incomplete submissions, the tool minimizes the back-and-forth delays between brokers and underwriters.

• Achieves 87% accuracy in initial data extraction.
• Reduces manual data entry for underwriting teams.
• Generates automated follow-up requests for missing info.

“Every minute underwriters spend gathering and organizing information is a minute they're not evaluating risk and moving submissions forward,” said Emily McGinn, general manager of MGA and Wholesale at Vertafore. “The Submission Processing Agent helps teams move to decisions faster while handling more business with more consistency and accuracy.”

How Does This Impact the Insurance Value Chain?

Vertafore is focusing on Distribution Velocity, a concept aimed at removing drag across the entire insurance lifecycle. By embedding agentic AI technology directly into core workflows like AgencyOne and Sircon, Vertafore ensures that Velocity AI Submission isn't just a standalone tool but a foundational part of the MGA ecosystem. This allows firms to focus on high-value judgment rather than administrative tasks.

FF NEWS TAKE:

This launch definitely moves the needle for the MGA sector. While many firms talk about AI, Vertafore is delivering Velocity AI Submission as a practical, embedded solution that tackles the 'unstructured data' nightmare. Achieving 87% accuracy out of the gate is impressive and suggests that the era of manual document sorting in underwriting is finally nearing its end. This is a significant win for operational efficiency.