Thimble and Bold Penguin Launch Agentic AI for Autonomous Small Business Insurance Quoting

Thimble, a leading digital small business MGA, announces a new partnership and agentic AI connection with Bold Penguin, the US's largest insurance distribution platform. Thimble and Bold Penguin have co-developed the capability for their systems to discover, communicate, and execute small business quoting tasks autonomously using AI agent-to-agent technologies.

The integration allows Bold Penguin users to leverage natural language supported by AI, to quote and bind coverage faster than ever. Rather than replacing the broker's expertise, the technology is designed to support it, giving producers a quicker and more connected way to serve their clients without stepping outside their existing workflow. This cutting-edge solution opens the door for carriers and brokers to use AI agents to deliver small business insurance policies more efficiently. Working closely with its key distribution partners, Thimble continues to lead how the industry uses new technology to improve the broker and customer experience.

"This is more than an AI technology milestone. It's an early glimpse into how insurance distribution could evolve in the years ahead," said Jay Rajendra, Chief Strategy and Innovation Officer at Arch Capital Group, Thimble’s parent company. "The ability for AI agents from carriers and brokers to communicate and transact business, alongside human decisioning, has the potential to unlock new levels of speed, connectivity, and innovation across our industry. This is not about removing humans from the process, but empowering them in completely new ways. Human expertise, oversight and decision-making remain central to how we develop and deploy these capabilities."

"We are delighted to partner with the Thimble team who share our ambition for intelligent growth,” said Lakshan De Silva, Chief Data & Technology Officer at Bold Penguin. “The work to get it to this stage on data transparency, decision transparency, guardrails, security and compliance was immense, and it is great to see other organizations reciprocate this.”

"Partnering with Bold Penguin allows us to empower brokers with a modern, convenient, and intuitive solution," said Ian Westerman, President of Thimble. "This is about making it effortless for brokers to find the right coverage for their clients in real time, without adding extra steps or complexity. We built Thimble to make small business insurance fast and simple, and this AI-enabled partnership with Bold Penguin extends that promise.”

For more information, visit thimble.com.