J.D. Power
About J.D. Power
J.D. Power provides consumer insights, advisory services and data analytics for the banking and payments industries. The company produces performance benchmarks and certifications based on customer satisfaction across merchant services, wealth management apps and retail banking. Recent coverage has focused on consumer financial health, small business satisfaction with payment processing and the impact of housing affordability on financial stress.
FF News has published 5 stories featuring J.D. Power since 2022, most recently "Slow Insurance Payouts Risk Policyholder Churn, InvoiceCloud Survey Finds" (1 September 2026).
Part of: Thoma Bravo
Latest J.D. Power news
- Slow Insurance Payouts Risk Policyholder Churn, InvoiceCloud Survey Finds 1 September 2026
- Housing Affordability Becomes Top Financial Stressor for US Consumers, J.D. Power Reports 24 August 2026 FF News
- Despite Ubiquity, Credit and Debit Card Processing Drags Down Small Business Satisfaction with Merchant Services Providers, J.D. Power Finds 1 February 2024 FF News
- Wealth Management Apps Become Gateway to Client Satisfaction and Retention, J.D. Power Finds 22 November 2023 FF News
- Bank of America Becomes First Financial Institution Certified by J.D. Power for Customer Satisfaction with Financial Health Support 3 March 2022 FF News