Global InsurTech Summit 2022 with Bhaskar Kalita, Quantiphi

We spoke to Bhaskar Kalita, the Global Head for Financial Services and Insurance for Quantiphi, at the Global InsurTech Summit, about all things risk management and customer centricity. With the use of technologies like AI and modernised contact centres, Kalita believes now is the time insurers should be focused on creating more personalised insurance products for their consumers.