Union Insurance Secures ISO 27001 Certification to Bolster Data Security in UAE
By Lauren Towner · 20 July 2026

Quick Summary
Union Insurance has achieved the ISO 27001 certification, the global benchmark for Information Security Management Systems. This milestone ensures that the UAE-based insurer employs rigorous data protection protocols, safeguarding sensitive policyholder information against evolving cyber threats while maintaining international compliance standards for digital operations.
How Does Union Insurance Protect Customer Data?
By achieving ISO 27001 certification, Union Insurance has implemented a comprehensive governance framework designed to mitigate information security risks. This involves a systematic approach to managing sensitive company information so that it remains secure. The process included a rigorous independent assessment of the company's internal policies and technical controls.
- Confidentiality: Ensuring data is accessible only to authorized personnel.
- Integrity: Safeguarding the accuracy and completeness of information.
- Availability: Ensuring authorized users have access to data when required.
"Achieving ISO 27001 certification reflects our ongoing commitment to protecting the data our policyholders and partners trust us with every day. This milestone strengthens our security posture and reaffirms our dedication to operational excellence and customer confidence." said Ramez Abou Zaid, Chief Executive Officer of Union Insurance.
What Does This Mean for UAE Insurance Partners?
For stakeholders and corporate partners, this certification serves as a verified trust signal in a high-risk digital landscape. Union Insurance, which maintains a paid-up capital of AED 250 million, is now positioned as a leader in cyber-resilient insurance services within the Middle East. The certification validates that the firm’s digital transformation strategy is built on a foundation of security-first principles.
"As we continue to expand our digital capabilities and modernise how we serve our customers, this certification validates the rigor of our security practices. We will continue to build on this foundation as our business evolves." added Venkat Subbaiah, Head of IT Department.
Why is Information Security Critical for Modern Insurers?
As the industry shifts toward digital-first claims processing and automated underwriting, the volume of sensitive personal data handled by insurers has increased exponentially. Union Insurance’s move to secure ISO 27001 certification addresses these challenges head-on by aligning with UAE Central Bank regulations and global best practices. This proactive stance on risk management reduces the likelihood of data breaches and enhances long-term operational excellence.
FF NEWS TAKE:
In an era where data is the lifeblood of the insurance industry, Union Insurance securing ISO 27001 certification definitely moves the needle. While many firms talk about digital transformation, few back it up with the rigorous external validation required to prove their security posture. This move sets a high bar for other UAE insurers, proving that cybersecurity compliance is no longer optional but a core competitive advantage in the fintech age.
Companies in this story: Union Insurance
People in this story: Venkat Subbaiah, Ramez Abou Zaid