HelixIntel Launches HelixPrevent to Connect Insurers Directly to Policyholder Maintenance Data

Quick Summary

HelixIntel has launched HelixPrevent, a first-of-its-kind platform that connects insurers directly to policyholder maintenance operations. By surfacing real-time data from maintenance workflows, the platform allows carriers to predict risks, reduce claim frequency by up to 70%, and improve underwriting accuracy through structured property intelligence.

How Does HelixPrevent Improve Risk Management for Insurers?

HelixPrevent provides the structured data layer that insurers have historically lacked by bridging the gap between loss control and on-site maintenance teams. By integrating with HelixCMMS, the platform allows carriers to view real-time maintenance activities across their entire portfolio, turning invisible behaviors into actionable underwriting signals.

• Portfolio-wide visibility into property conditions and equipment health.
• Direct integration of loss control findings into daily maintenance tasks.
• Data-driven risk selection based on actual maintenance performance.

What Results Has Preventive Maintenance Technology Delivered?

Insurers directly to policyholder maintenance connections have already demonstrated a 10X return on investment for HelixIntel’s early partners within the first two years. Data from over 9,000 K-12 buildings shows that properties utilizing structured preventive maintenance saw an 11% reduction in claim severity and a massive 50-65% drop in emergency repair work.

"Predict and prevent only works when insurers can see and act on the full picture of risk," said Jon DeWald, CEO and Co-Founder of HelixIntel. "Maintenance condition is the layer that determines how much damage any event will cause. We built HelixPrevent to give insurance partners the data connection, guidance tools, and measurement capability to engage with that risk before a claim happens."

How Does the Platform Automate Policyholder Engagement?

HelixPrevent transforms static loss control reports into dynamic work plans that maintenance teams use every day. Instead of recommendations gathering dust, risk-specific guidance is pushed directly into the policyholder's maintenance management system as trackable tasks, ensuring that preventive maintenance protocols are followed to the letter.

"I've spent 36 years in risk management, and no risk manager can be on site at every insured property. HelixPrevent allows us visibility into how policyholders are maintaining their properties and equipment between visits, and my people use it as a useful tool to have meaningful discussions about their maintenance activities and procedures during our visits. Preventive maintenance stops mishaps and losses before they happen and now we can see the effectiveness across our book." – Dom Mongarella, Risk Management Director, SECURA Insurance.

FF NEWS TAKE:

This launch marks a significant shift from reactive to proactive insurance. By linking insurers directly to policyholder maintenance, HelixIntel is solving the 'black box' problem of property risk. The reported 70% reduction in claims is a staggering metric that proves operational maintenance data is the next frontier for insurtech. This moves the needle by turning insurance into a collaborative risk-reduction service rather than just a financial safety net.