Bamboo Connect Bolsters European Insurtech Expansion with Key Senior Appointments

Bamboo Connect has made two new senior appointments, Marlon Flesner and János Gábor Forgó, strengthening its Client Services team as the business expands its managed and integrated services across Europe.

Based in Madrid, Flesner will lead managed and integrated service programmes across Western Europe, while Budapest-based Forgó will cover Eastern Europe. Alongside Sylvia Johnson, who leads Central Europe, Flesner and Forgó strengthen Bamboo Connect’s pan-European coverage model, with dedicated regional leadership across Western, Central and Eastern Europe. This will support the consistent delivery of increasingly complex, multi-market programmes and help Bamboo Connect build closer relationships with clients and partners across the region.

Flesner brings almost 20 years of experience across the mobile, telecommunications and insurance sectors, with extensive knowledge of developing and managing complex device insurance programmes across European and international markets. He joins Bamboo Connect following more than 10 years at Chubb, most recently as Head of Cellphone and Gadgets, where he was responsible for handset and gadget insurance strategy across EMEA and supported local markets in developing new and existing business. He previously served as Global Head of Procurement Mobile at Chubb, leading global and regional initiatives spanning customer experience, procurement, operational performance and profitability.

Earlier in his career, Flesner held senior roles at Telefónica and O2 Germany across business development, operations, strategy, mobile devices and handset insurance, including launching and taking P&L responsibility for O2 Germany’s handset insurance programme.

Forgó brings 15 years of experience spanning programme and project leadership, operations and commercial account development across the insurtech, connected-platform and telecommunications sectors, including P&L responsibility and the delivery of digital transformation programmes. Most recently, Forgó was B2B and B2C Programmes Leader for Europe at Servify, where he led multi-market programmes across European sales channels. He previously served as Head of Operations Management Europe at BrightBox and held senior commercial and product roles at Samsung Electronics and Vodafone.

“As we grow across Europe, our ambition is to build long-term strategic partnerships with our clients, bringing together our technology, operational expertise and experience across the device lifecycle to help them get more from their programmes.” said Juney Mistiki, Chief Executive Officer at Bamboo Connect.

“Marlon and János bring a strong combination of programme leadership, operational delivery and commercial experience across sectors that are central to our growth. Their appointments strengthen our Client Services team at an important point in our European expansion.” said Juney Mistiki, Chief Executive Officer at Bamboo Connect.

The appointments form part of Bamboo Connect’s continued investment in its European operations as it expands its managed and integrated services across the region and supports a growing number of complex, multi-market client programmes.

“Successfully delivering complex programmes across multiple markets depends on strong client relationships and the ability to bring people, technology and partners together around a consistent service model.” said Shaun Kidd, Chief Client Services Officer at Bamboo Connect.

“Marlon and János understand how those elements work together. Their regional knowledge and experience will be hugely valuable as we expand our services into new European markets.” said Shaun Kidd, Chief Client Services Officer at Bamboo Connect.

“With Marlon focused on Western Europe, Sylvia on Central Europe and János on Eastern Europe, we now have strong senior-level representation across the region. Their experience and relationships will help us strengthen existing partnerships, develop new opportunities and maintain the consistent quality, governance and accountability that define our model.” said Shaun Kidd, Chief Client Services Officer at Bamboo Connect.

With operational hubs in the UK and the Netherlands, Bamboo Connect currently supports clients across more than 14 European countries and is building capacity to expand into a further six European markets by the end of 2027.