Five Sigma and Amarillo Technologies Partner to Automate Claims in the London Market

Five Sigma and Amarillo Technologies have entered a strategic partnership to integrate AI-native claims management with automated delegated authority data processing. For carriers, MGAs, and brokers, particularly in the London Market, this collaboration targets the persistent friction caused by fragmented bordereaux data and manual claims workflows, aiming to accelerate digital transformation across the delegated authority chain.

What was announced

The partnership combines Five Sigma’s AI-powered claims automation with Amarillo’s specialized capabilities in bordereaux management and delegated authority data processing. The primary objective is to help insurance organizations modernize their claims operations and improve efficiency through joint go-to-market initiatives, with a specific focus on the UK and London Market.

Five Sigma provides an AI-native Claims Management Platform featuring Clive™, a multi-agent AI claims expert. This technology is designed to manage the entire claims lifecycle, from first notice of loss (FNOL) to final settlement. By automating routine tasks by default, the platform allows adjusters to focus on complex decisions requiring human judgment, which helps to lower loss adjustment expenses (LAE) and shorten overall cycle times for insurers, MGAs, and reinsurers.

Amarillo Technologies offers the Fusion platform, which automates the collection, processing, and validation of bordereaux data. The platform is used by insurers, MGAs, and brokers to reduce the manual effort typically associated with delegated authority operations. By improving data quality and strengthening compliance, Fusion provides stakeholders with clearer visibility into their delegated portfolios. Together, the two companies intend to use their shared industry networks to expand access to these technologies, helping firms navigate the transition from legacy manual processes to automated, data-driven workflows.

The companies involved

Five Sigma is a technology provider specializing in AI-native claims management for the property and casualty (P&C) insurance sector. The company focuses on replacing legacy claims systems with intelligent, automated workflows that utilize AI agents to handle routine administrative tasks. This approach is designed to provide carriers and MGAs with a more agile infrastructure for managing high volumes of claims while maintaining accuracy in underwriting and settlement.

Amarillo Technologies is a London-based insurtech firm that focuses on the complexities of delegated authority data management. Its core product, the Fusion platform, addresses the specific challenges of the London Market, where bordereaux data—the detailed reports of premiums and claims—is often handled through manual, error-prone processes. Amarillo’s technology aims to provide a centralized, automated solution for data validation and compliance, ensuring that all parties in the delegated authority chain, from brokers to reinsurers, have access to reliable and timely information.

What FF News has reported before

FF News has closely followed Five Sigma’s expansion and its introduction of AI agents into the claims ecosystem. In 2026, the company announced Five Sigma Launches AI-Native Capabilities to Enable No-Touch Insurance Claims Operations, which introduced the Clive™ claim conductor and the Adjuster’s Cockpit. This followed the news that Five Sigma Achieves 'Luminary' Status in Celent 2026 North America P&C Claims Systems Report, signaling its growing influence in the North American market.

The company has also seen significant adoption by major industry players. FF News reported when Starr Modernizes P&C and Specialty Claims with Five Sigma's AI Claims Platform and Clive™, as well as when L+M Development Partners Deploys Five Sigma AI-Native Claims Platform to Automate Real Estate Insurance. These reports highlight a consistent trend of carriers and specialty firms moving toward AI-native solutions to replace traditional core systems.

What this means from an insurtech perspective

This partnership addresses one of the most significant "last mile" problems in insurance: the disconnect between delegated authority data and claims execution. For years, the London Market has struggled with the latency and inaccuracy of bordereaux reporting, which often leaves reinsurers and lead underwriters viewing claims data weeks or months after the fact. By linking Amarillo’s data validation with Five Sigma’s AI agents, the industry moves closer to real-time claims oversight. This puts pressure on legacy core-system vendors who lack native AI capabilities, as MGAs and brokers increasingly demand modular, interoperable tools that can handle the specific regulatory and data-standardization requirements of the UK market.