Smart Money People
About Smart Money People
Smart Money People operates a review and insight platform for the financial services industry, providing customer feedback data for banks, insurers and credit unions. The company manages industry recognition programmes and research indices to track brand performance and consumer sentiment. Recent coverage has focused on the British Bank Awards, executive appointments and research into customer vulnerability and digital experience.
FF News has published 23 stories featuring Smart Money People since 2021, most recently "Aviva and Chase Bank Lead August’s Smart Money Risers as Customer Trust Rebounds" (9 September 2026).
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Latest Smart Money People news
- Aviva and Chase Bank Lead August’s Smart Money Risers as Customer Trust Rebounds 9 September 2026
- Monzo Named UK’s Most Recommended Bank for 12th Time in CMA Service Quality Rankings 17 August 2026 FF News
- Revolut and Monmouthshire Building Society Lead July Customer Satisfaction Surge 12 August 2026 FF News
- One Mortgage System Secures Top Spot as UK’s Leading Mortgage CRM in Benchmark Study 20 July 2026 FF News
- Digital Experience Drives Loyalty as Smart Money People Launches New Monthly 'Risers' Index 9 July 2026 FF News
- Insurance Customers Are Losing Trust – and Pet Owners Are Among Those Feeling It Most 12 April 2026
- Peer Jelendorf Announced as New Smart Money People CEO 6 February 2026 FF News
- 11 Million Brits Don’t Realise They Are Financially Vulnerable 27 July 2025 FF News
- Smart Money People Relaunches Mortgage Research Into Support for Vulnerable Customers 27 July 2025 FF News
- Enterprise Credit Union Partners with Smart Money People to Improve Members Insight 23 July 2025 FF News
- Be Clever With Your Cash Partners With Award-Winning Broker Tembo to Launch New Mortgage Advice Service 7 July 2025 FF News
- Sagic Partners With Smart Money People to Strengthen Customer Feedback Approach 15 May 2025 FF News
- One Third of FS Customers Expect 4 Out of 5 Star Review Before Switching 6 May 2025 FF News
- Smart Money People Launches Vulnerability Working Group 11 October 2024 FF News
- Customers See Little Impact of FCA Consumer Duty One Year On 23 July 2024 FF News
- Triodos Bank Announced as Best Ethical Financial Provider at the British Bank Awards 10 May 2024 FF News
- Chase Takes the Crown for the Second Year Running as the Best British Bank at Smart Money People’s British Bank Awards 2024 10 May 2024 FF News
- Chase Bank, Triodos Bank, and Starling Bank were the most highly rated banks for treating customers fairly in 2023 9 January 2024 FF News
- Chase steals the show as the ‘Best British Bank’ at Smart Money People’s British Bank Awards 2023! 12 May 2023 FF News
- Over a Quarter (27%) of SMEs Are Considering Switching to a Challenger Bank in 2023 13 January 2023 FF News
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